I’ve downloaded FPL Plus, but it is not appearing. What should I do?

Created by Fix Support, Modified on Mon, 25 Mar at 10:03 AM by Fix Support


Option 1: Clear your cache


1. In the Chrome menu, go to Preferences ⇨ Advanced ⇨ Privacy and Security ⇨ Clear Browsing Data.


2. Make sure the following options are selected:
  • Choose "Since the beginning of time"
  • Cookies and other site and plugin data
  • Hosted app data

3. Click "Clear Browsing Data"


4. In the Chrome menu, navigate to Preferences ⇨ About Chrome and make sure Chrome is updated to the current version.


5. Quit and reopen Chrome.


6. Try signing into FPL Plus again.
Option 2: Try Reinstalling FPL Plus


1. Go to the Chrome menu and click Preferences ⇨ Extensions ⇨ Click "Remove" next to the FPL Plus extension.


2. Click "Confirm" again to confirm the removal of the extension.


3. Visit the extension page for FPL Plus by clicking the link above.


4. Click "Add to Chrome".


5. Click "Add Extension" on the pop-up.


6. Try signing into FPL Plus again.
Option 3: Disable other Extensions


If the above options do not fix your issue, the following can interfere with the extension. 
Please try disabling them.
- Google labs
- Non-Google, third-party extensions

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